/* Menu pack — health strip, SLA, agent flags, enquiry acts */

.es-mp-health {
  margin: 12px 0 8px;
  padding: 12px 14px;
  border-radius: 16px;
  background: #f0fdfa;
  border: 1px solid #99d5c8;
}
.es-mp-health__row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.es-mp-chip {
  flex: 1 1 100px;
  min-width: 90px;
  padding: 8px 10px;
  border-radius: 12px;
  background: #fff;
  border: 1px solid #e2e8f0;
}
.es-mp-chip span {
  display: block;
  font-size: 10px;
  font-weight: 800;
  color: #64748b;
  text-transform: uppercase;
}
.es-mp-chip b {
  font-size: 18px;
  font-weight: 900;
  color: #0f172a;
}
.es-mp-chip--warn b { color: #c2410c; }
.es-mp-chip--danger {
  border-color: #fecaca;
  background: #fef2f2;
}
.es-mp-chip--danger b { color: #b91c1c; }
.es-mp-alert {
  margin-top: 10px;
  padding: 10px 12px;
  border-radius: 12px;
  background: #fef2f2;
  border: 1px solid #fecaca;
  color: #991b1b;
  font-weight: 800;
  font-size: 13px;
}
.es-mp-alert button {
  margin-left: 8px;
  border: none;
  background: #dc2626;
  color: #fff;
  border-radius: 8px;
  padding: 4px 10px;
  font-weight: 800;
  cursor: pointer;
}
.es-mp-ok {
  margin-top: 8px;
  font-size: 12px;
  font-weight: 700;
  color: #0f766e;
}
.es-mp-health-lists {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
  margin: 8px 0 16px;
}
@media (max-width: 800px) {
  .es-mp-health-lists { grid-template-columns: 1fr; }
}
.es-mp-panel {
  background: #fff;
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 12px;
}
.es-mp-panel h4 {
  margin: 0 0 8px;
  font-size: 13px;
}
.es-mp-line {
  display: block;
  width: 100%;
  text-align: left;
  margin: 0 0 6px;
  padding: 8px 10px;
  border-radius: 10px;
  border: 1px solid #e2e8f0;
  background: #f8fafc;
  font-size: 12px;
  font-weight: 700;
  cursor: pointer;
}
.es-mp-line.es-mp-sla,
.es-mp-sla {
  border-color: #fecaca !important;
  background: #fef2f2 !important;
}
.es-mp-sla-tag {
  font-size: 10px;
  font-weight: 900;
  color: #b91c1c;
  margin-bottom: 6px;
}
.es-mp-empty { color: #94a3b8; font-size: 12px; font-weight: 700; }

.es-mp-shift {
  font-size: 12px;
  font-weight: 700;
  color: #334155;
  padding: 6px 10px;
  margin: 4px 0;
  background: #f1f5f9;
  border-radius: 10px;
}
.es-mp-freq-cats {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-bottom: 6px;
}
.es-mp-cat {
  border: 1px solid #cbd5e1;
  background: #fff;
  border-radius: 999px;
  padding: 4px 10px;
  font-size: 11px;
  font-weight: 800;
  cursor: pointer;
}
.es-mp-cat.is-on {
  background: #ccfbf1;
  border-color: #0f766e;
  color: #134e4a;
}

.es-mp-agent-acts,
.es-mp-enq-acts,
.es-mp-work-acts {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 10px;
}
.es-mp-agent-acts button,
.es-mp-work-acts button {
  border: 1px solid #cbd5e1;
  background: #fff;
  border-radius: 8px;
  padding: 4px 8px;
  font-size: 11px;
  font-weight: 800;
  cursor: pointer;
}
.es-mp-black { outline: 2px solid #dc2626; }
.es-mp-slow { outline: 2px solid #f59e0b; }
.es-mp-lost { opacity: 0.72; filter: grayscale(0.3); }
.es-mp-converted { border-color: #86efac !important; }
.es-mp-attach {
  font-size: 11px;
  font-weight: 800;
  cursor: pointer;
}
.es-mp-attach input { display: none; }

.es-mp-hist-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 8px;
}
.es-mp-hist-filters select {
  padding: 8px 10px;
  border-radius: 10px;
  font-weight: 700;
}
.es-mp-rep-extra {
  padding: 12px;
  margin-bottom: 12px;
  background: #f0fdfa;
  border-radius: 12px;
}